LEGAL REFERENCE

Your Privacy Matters to Us

We built arti capjikia around your trust. This privacy policy shows exactly how we handle your account details, payment information and gameplay data across our live casino tables...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia Compliant
View Game Library Read FAQ
arti capjikia Your Privacy Matters to Us

How We Protect Your Information

arti capjikia collects and processes your personal data — name, email, phone number, payment details and gameplay history — to deliver your account, process transactions through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption, secure servers and strict access controls to keep your information safe. We never sell your data to third parties.

Your payment methods remain encrypted and are only shared with payment processors when you initiate a transaction. We retain your data for as long as your account is active, plus the period required by Indonesian law.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team. We respond within 48 hours and can help you access, update or delete your personal information.
Account Settings Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing settings anytime.
Legal Requests If you need formal documentation about your data or have a legal inquiry, our compliance team handles requests through official channels within 30 days.
TRUST MARKERS

Why Your Privacy Is Secure Here

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.3 encryption. Payment details are tokenized and never stored...

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment...

Payment Processor Compliance

DANA, OVO, GoPay and QRIS transactions are processed by PCI-DSS certified partners. Your payment method is never exposed to our...

Data Minimization

We collect only the information needed to run your account, process payouts and meet Indonesian regulatory requirements. No unnecessary data...

Staff Access Controls

Only authorized personnel can access your personal data, and only when required to resolve your support request or investigate fraud...

Incident Response

If a breach occurs, we notify affected users within 24 hours and work with authorities to investigate. We maintain cyber...

Consistency Across Our Platform

Live Casino TablesYour privacy policy rights apply whether you're at a live baccarat table or browsing our slot lobby. Same data protection, same encryption, same transparency.
Sportsbook MarketsBetting history and sports selections are protected under the same privacy framework as your casino gameplay. No cross-selling of your betting patterns to third parties.
Mobile & DesktopWhether you access arti capjikia on your phone or desktop, your data travels through the same secure channels and is stored with identical safeguards.
Payment MethodsDANA, OVO, GoPay and QRIS transactions all follow the same privacy protocol. Your payment history is encrypted and separate from your gameplay data.
Account LinkingIf you link multiple payment methods to your account, each is encrypted independently. We don't cross-reference your payment sources for marketing purposes.
Promotional CommunicationsYou control how often we contact you about new games or promotions. Opt out anytime in your account settings without affecting your ability to play.
Third-Party IntegrationsLive dealers, slot providers and sportsbook data partners sign strict data-processing agreements. Your information never leaves our platform without your consent.
PLATFORM SNAPSHOT

What This Policy Covers

01
Account Registration When you open an account, we collect your name, email, phone and date of birth to verify your identity and comply with Indonesian regulations for supported regions.
02
Gameplay & History We track your game selections, bet amounts and session times to personalize your lobby, detect fraud and generate your account statements. You can download this data anytime.
03
Payment Processing DANA, OVO, GoPay and QRIS transactions are logged for reconciliation and tax compliance. Your payment method is tokenized and never visible to our support team.
04
Device & Location We record your IP address, device type and approximate location to prevent account takeover and detect suspicious login attempts. You can review login history in settings.
05
Support Interactions Chat logs and email threads with our team are stored to resolve disputes and improve our service. You can request deletion of support records after 90 days.
06
Cookies & Analytics We use cookies to remember your preferences and track how you navigate our lobby. You can disable non-essential cookies in your browser without losing account access.

Privacy Policy Questions Answered

We retain your data for seven years to comply with Indonesian financial regulations and tax requirements. After that period, we securely delete it. You can request earlier deletion for non-regulatory data.

Yes. Go to Account Settings, select 'Data Export' and we'll email you a complete file within 48 hours. It includes your profile, gameplay history, payment records and support interactions in standard format.

No. Live dealers and slot providers see only your username and bet amounts during gameplay. They never receive your email, phone, payment method or personal identification details.

Your payment method is tokenized immediately. We store only a reference token, not your actual account number. DANA, OVO, GoPay and QRIS handle the real transaction securely on their servers.

Absolutely. Unsubscribe from marketing emails in Account Settings or click the unsubscribe link in any email. You'll still receive transactional messages about deposits, withdrawals and account security.

We comply with lawful requests from Indonesian government agencies only when presented with proper legal documentation. We notify you of such requests unless legally prohibited from doing so.

Yes. Mobile and desktop connections both use TLS 1.3 encryption. Your bets, game selections and account balance are protected the same way whether you're on your phone or computer.